If there has been a problem with the delivery of your order or you wish to request a repair, please fill in the corresponding form below. We will answer your question as soon as possible.

    CUSTOMER DETAILS:

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    REASON:

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    Delivery document is missing, please send us a copy

    Delivered material was not ordered by us

    The goods were damaged

    The carrier was informed by you?

    YesNo

    Please add your attachments here:

    Allowed file formats: .jpg, .png, .pdf, each file can not be larger than 2MB.

     

    The packaging was damaged

    The carrier was informed by you?

    YesNo

    Please add your attachments here:

    Allowed file formats: .jpg, .png, .pdf, each file can not be larger than 2MB.

     

    The original PROF PRAXIS tape was not present on the package

    YesNo

    Delivery does not match the order

    IncompleteQuantity

    Other, see comments